THE LODGING INDUSTRY

The Lodging Industry

Managing Front Office Operations

Competencies for The lodging Industry
1. Explain how the travel and tourism industry can be categorized, and classify hotels in terms of their size and target markets.
2. Classify hotels in terms of their levels of service, ownership and affiliation.
3. Describe characteristics of business, pleasure/leisure, group, and International travels.
4. Identify factors that effect travelers buying decisions and describe what hotels can do to reward loyal guests.


Hotel Size categories

•  Under 150 rooms           (*)
• 150 too 299 rooms         (**/***)
• 300 too 600 rooms         (****/*****)
• more than600 rooms      (*****)

Types of Hotels

•  Commercial hotels
• Airport hotels
•  Suite hotels
• Extended Stay Hotels
• Residential hotels
• Resort hotels

Type of Hotels

• Bed and breakfast hotels
• Vacation ownership and condominium hotels
• Casino hotels
• Conference Center
• Alternative lodging propeties
• Convention hotels

Levels of Service

• Word-class service
• Mid-range service
•  Economy/Limited service

Ownership and Affilation categories

• Independent Hotels
• Chain Hotels
• Management Contract
• Franchise
• Referral/submit group

Categories of Guests

• Business
• Pleasure/ Leisure
• Group
• International

by : Poppy Ayudia Puteri (http://www.facebook.com/profile.php?id=1535334189&ref=tn_tnmn)
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